V
Visiora

Terms of Service

Please read these terms carefully before using our platform

1. Acceptance of Terms

By accessing and using the Visiora AI video creation platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Visiora provides an AI-powered video creation platform that allows users to generate personalized videos using artificial intelligence, avatars, and professional editing templates. Our service includes video generation, social media integration, and content management tools.

3. User Accounts

1

Account Creation

You must create an account to access our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2

Account Responsibility

You are responsible for all content created, uploaded, or shared through your account. You must not use the service for any illegal or unauthorized purpose.

4. Acceptable Use Policy

1

Prohibited Content

You may not use our service to create, upload, or share content that is illegal, harmful, threatening, abusive, defamatory, obscene, or violates any third-party rights.

2

Platform Misuse

You may not attempt to gain unauthorized access to our systems, interfere with service operation, or use automated tools to access the service without permission.

5. Content Ownership & Licensing

1

User Content

You retain ownership of the content you create using our platform. By using our service, you grant us a limited license to process and store your content for service delivery.

2

AI-Generated Content

Videos generated using our AI technology are subject to our content policies. You may use generated content for commercial purposes, subject to compliance with these terms.

6. Payment & Subscription Terms

1

Subscription Plans

We offer various subscription plans with different features and usage limits. Prices and features are subject to change with notice. All payments are processed securely through Stripe.

2

Billing Cycles

Subscriptions are billed on a recurring basis. You may cancel your subscription at any time, but no refunds will be provided for partial billing periods.

7. Service Availability & Limitations

1

Service Uptime

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

2

Usage Limits

Service usage is subject to fair use policies and plan-specific limits. We reserve the right to throttle or suspend accounts that exceed reasonable usage patterns.

8. Intellectual Property Rights

1

Platform Intellectual Property

The Visiora platform, including its design, code, and proprietary technology, is protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.

2

Third-Party Intellectual Property

Our service integrates with third-party AI providers (HeyGen, Shotstack) and social media platforms. You must comply with their respective terms of service and intellectual property policies.

9. Privacy & Data Protection

1

Data Collection

We collect and process personal data as described in our Privacy Policy. By using our service, you consent to our data collection and processing practices.

2

Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Limitation of Liability

1

Liability Limit

To the maximum extent permitted by law, Visiora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

2

Service Warranty

The service is provided 'as is' without warranties of any kind. We do not guarantee that the service will meet your specific requirements or be error-free.

11. Account Termination

1

Termination Rights

We may terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion. You may also terminate your account at any time.

2

Post-Termination

Upon termination, your access to the service will cease immediately. We may retain certain data as required by law or for legitimate business purposes.

12. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through platform notifications. Continued use constitutes acceptance of updated terms.

13. Governing Law & Disputes

These terms are governed by the laws of the jurisdiction where Visiora operates. Any disputes will be resolved through binding arbitration as specified in our dispute resolution policy.

14. Contact Information

If you have questions about these terms or need assistance, please contact us:

Email Support: support@visiora.ai
For legal inquiries and terms-related questions.

By using the Visiora platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last updated: December 2024